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Secret of Ebony

General Conditions of Sale

1. Seller Identification

Contact email: contactsecretdebene@gmail.com

2. Price

• Prices displayed are in euros (€), all taxes included (TTC).

• Delivery costs are not included in the price of the products and will be added when the order is validated.

3. Order

• Orders are made via the website.

• Once the order is validated and payment made, a confirmation email will be sent to the customer.

4. Payment

• Payments are made online via a secure system.

• Accepted payment methods: bank card, PayPal (or any other specified method).

5. Delivery

• Delivery areas: France and Europe.

• Delivery costs: A flat rate of €10 per order.

• Delivery times:

• France: 5 to 7 working days.

• Europe: 7 to 10 working days.

6. Complaints

For any complaints, the customer is invited to contact customer service at the following email address: contactsecretdebene@gmail.com.

7. Right of withdrawal

• In accordance with French law, the customer has 14 days to exercise his right of withdrawal from receipt of the order.

• Returned products must be unused, in their original packaging and in perfect condition.

• Return costs are the responsibility of the customer.

8. Reimbursement

• In the event of a validated return, the refund will be made within 14 days following receipt and verification of the returned products.

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